Now you can acquire Cloud services on the CREODIAS e-commerce portal. All of the EODATA archive is locally available from the cloud environment. Try cloud right now!

Data
- EODATA
  Free data collection, including the Copernicus Programme.
  More
- EODATA+
  Collection of VHR commercial data and services.
  More
- EO Based Services
  Services for EODATA usage.
  More
Data Explorer
Cloud
- CloudFerro Cloud
  Our cloud services are expertly tailored for Earth Observation-centric workloads.
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- Open Telekom Cloud
  Infrastructure resources and platform services for earth observation workloads.
  More
Pricing
- CloudFerro Cloud
  Competitive Pricing with CloudFerro, the only dedicated EO-centric Cloud Provider in the market.
- Open Telekom Cloud
  The Open Telekom Cloud provides a user-friendly price calculator that is available on the website.
- Sentinel Hub
  See the price list for Sentinel Hub services.
- Billing models
  Choose from our diverse options: per-usage, fixed-term, or revenue sharing billing modes.
- EO Based Services
  Select through vast range of EO Based tools and services.
- Credits for value creators
  Find out how you can get funding for EO-based startups.
- Free trial
  Check the e-commerce terms and conditions for free-trial.
Knowledgebase
- CloudFerro Cloud Docs
  Search and find any question you want to ask. Here’s a few of popular queries:
  View all questions
- OTC Docs
  Additional in-depth infos for beginners and advanced users Documentation of OTC services.
  View documentation
- Webinars
  Watch our webinars.
- Use Cases
  Dive deep into ways to use satellite data.
- Getting Started with CloudFerro
  Start using CloudFerro Cloud with ease.
- Getting started with OTC
  Acquire know-how about Open Telekom Cloud services.
- Terms and conditions of service
  Our terms and conditions for the use of services and data.
Support
- Support contact
  Contact with our support team.
- Announcements
  Maintenance operations and important changes.
News
About us
- What is CREODIAS
  Our platform architecture.
- Background story
  A few words about our history.
- Contact
  Contact form and other forms of communication.

Go Back to Announcements List

10th April 2024

[FAILURE][RESOLVED]Satellite Data Access Failure

Dear Customer,

Please be kindly informed that full data access to EO data has now been restored. We apologise for any inconvenience this may have caused to your operations.

During the outage from 08-04-2024 15:00 CEST to 10-04-2024 14:00 CEST you may have mainly experienced:

inability to download/slow download of EO data
lack of new products in our collections

We are monitoring the system to confirm full operational stability, however, you may experience some delays in data collections. We are working on addressing this to ensure collections are completed in the shortest possible time. We estimate that the following collections will be complete by:

Sentinel 1A - 10-04-2024 17:00 CEST
Sentinel 2A - 10-04-2024 19:00 CEST
Sentinel 2B - 11-04-2024 18:00 CEST
Sentinel 3A - 10-04-2024 19:00 CEST

Should you have any questions or concerns regarding the access to EO data, or require assistance with any aspect of our services, please do not hesitate to reach out to our Support team.

Kind regards,
CREODIAS Team