Announcements

10 April 2024

FRA1-2 Maintenance window - mass storage platform upgrade - 23-04-2024

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 23-04-2024 between 7:00 and 20:00 CEST. The maintenance will take place due to the scheduled mass storage platform upgrade. During the maintenance window, there might be temporary service disruptions of specific components, which may result in the difficulties […]

10 April 2024

Satellite Data Access Failure - RESOLVED

Dear Customer, Please be kindly informed that full data access to EO data has now been restored. We apologise for any inconvenience this may have caused to your operations. During the outage from 08-04-2024 15:00 CEST to 10-04-2024 14:00 CEST you may have mainly experienced: We are monitoring the system to confirm full operational stability, however, you may experience […]

9 April 2024

Satellite Data Access Failure

Dear Customer, as of yesterday 08.04.2024, we are experiencing an outage and customers may experience problems accessing and downloading satellite data (DiasData). Our team is making every effort to resolve the problem as quickly as possible.We apologise for any inconvenience caused. Best regards,CREODIAS Team

9 April 2024

Network maintenance on WAW3-2 cloud - April 10'th between 10:00 and 12:00 CEST

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 10th April 2024, between 10:00 and 12:00 CEST. The maintenance will take place due to the scheduled optimization and enhancement of our system's performance. During the maintenance window, there might be temporary service disruptions of […]

5 April 2024

WAW3-2 maintenance on Monday 08.04.2024 between 7:00 -20:00 CEST

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 08.04.2024 between 7:00 and 20:00 CEST. The maintenance will take place due to the scheduled mass storage platform upgrade. During the maintenance window, there might be temporary service disruptions of specific components, which may result in the difficulties mentioned below: […]