Announcements

Dear Customers, We would like to inform you that scheduled network maintenance will take place in the WAW4-1 Cloud on October 13, 2026, from 10:00 to 16:00 CEST. During this maintenance window, we will perform network infrastructure updates to improve the reliability and stability of our services. Customers using the WAW4-1 cloud may experience a […]

We would like to inform you about scheduled maintenance that will take place in LCJ1-1 region from 13th October to 16th October 2026 between 08:30 and 15:00 CEST.  During the maintenance window, we will perform an upgrade of the storage system to a newer software version. The upgrade introduces several improvements and changes relevant to Object […]

Dear Customer, We would like to inform you that on 8 October 2026, from 08:00 to 12:00 CEST, we will be enabling IPv6 (dual-stack) support for the S3 endpoint in the WAW3-2 region, available at s3.waw3-2.cloudferro.com. Once IPv6 is enabled for this endpoint, applications that support IPv6 may automatically start preferring IPv6 connectivity over IPv4 […]

Dear Customer, We would like to inform you about scheduled maintenance on 30th September 2026 between 20:00 and 22:00 CEST. During this maintenance window, Tenant Manager may be temporarily unavailable for a short period of time. In case of any issues or questions, please contact our Helpdesk. We apologize for any inconvenience and thank you […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window taking place on 01 October 2026, from 19:40 to 21:40 CEST. The maintenance will take place due to a scheduled identity system update. During the maintenance window, there might be intermittent unavailability of the identity system, which may result in temporary […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window taking place on 22 Sep 2026, from 19:40 to 21:40 CEST. The maintenance will take place due to a scheduled identity system update. During the maintenance window, there might be intermittent unavailability of the identity system, which may result in temporary […]

Dear Customer, We would like to inform you that starting from 22 September 2026, 09:00 CEST, we will be enabling IPv6 (dual-stack) support for the S3 endpoint in the WAW4-1 region, available at s3.waw4-1.cloudferro.com. Once IPv6 is enabled for this endpoint, applications that support IPv6 may automatically start preferring IPv6 connectivity over IPv4 when communicating […]

Dear Customers, We would like to inform you of an upcoming change regarding access to EODATA resources in the WAW3-1 environment. As part of our ongoing modernization efforts, we will be introducing a new access model based on user authentication. Ultimately, access to EODATA resources will be provided through a new access point: https://eodata.cloudferro.com The […]

Dear Customer, We would like to inform you that starting from 01-09-2026, 09:00 CEST, we will be enabling IPv6 support for the S3 endpoint in the LCJ1-1 region, available at s3.lcj1-1.cloudferro.com. Once IPv6 is enabled for this endpoint, applications that support IPv6 may automatically start preferring IPv6 connectivity over IPv4 when communicating with this address. […]

Dear Customers, Please be informed that, starting from 7 September 2026, access to the CopDEM and CopDEM COG collections will only be available after accepting the relevant ESA license for Copernicus Contributing Missions (CCM) data. The license can be accepted either during the registration of a new account or through the Tenant Manager. Access to CopDEM […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will take place on 24-08-2026 between 18:00 and 22:00 CESTThe planned maintenance involves a migration of managed Kubernetes cluster definitions to a new control cluster on WAW4-1.During the maintenance window, you may experience the following: The managed Kubernetes API (managed-kubernetes.waw4-1.cloudferro.com), […]

Dear Customer, We would like to inform You about an upcoming scheduled maintenance window, which will take place between 20:00 CEST on 10th August 2026 and 02:00 CEST on 11th August 2026. The maintenance is scheduled to upgrade our security component. This upgrade will enhance the performance and security of our systems. During the maintenance window, […]

Dear Customers, We would like to inform you about an upcoming improvement to Exos - EOData access layer via S3 API. As part of our ongoing efforts to improve compatibility with the AWS S3 standard, Exos will align the LastModified timestamps returned by ListObjects requests with the AWS S3 behavior. The change will be deployed on 22 July 2026, […]

Dear CREODIAS Users, We are pleased to announce that the process of indexing Landsat-8 Collection 2 Level 1 (worldwide coverage, mirrored from United States Geological Survey, for the period 2020 – 2015) into the CREODIAS Catalogue has been completed. As a result, the Landsat-8 Collection 2 Level-1 — covering continuous global coverage from 2015 to […]

Dear Customers, Following our earlier announcement, we would like to inform you that the planned maintenance work in the EODATA environment - EODATA S3 access service (s3://eodata) – did not take place on the 9th of June as previously communicated. The maintenance has now been rescheduled to the following window: Maintenance window: 1st of July, 07:00–09:00 CEST During this time, […]

Dear Customers, The maintenance work in the EODATA environment – EODATA S3 access service (s3://eodata), which was previously planned for June 9th between 07:00 and 09:00 CEST, has been postponed. The work will be rescheduled, and we will inform you about the new date in a separate communication. Below you can find the original scope […]

Dear Customer, We would like to inform you that on 03-06-2026 between 09:00 CEST and 10:00 CEST we will be performing scheduled technical maintenance in the LCJ1-1 cloud. During the maintenance window, you may experience brief, temporary unavailability of the following services: We will make every effort to ensure that the work is carried out as quickly […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 26-02-2026 between 23:00 CET and 00:00 CET.The maintenance will take place due to Openstack API upgrade. During the maintenance window, there may be short or extended interruptions in the availability of the PUBLIC API at the following endpoints:https://api.lcj1-1.cloudferro.com and https://s3.lcj1-1.cloudferro.com.This […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 25th of February 2026 between 20:00 CET and 23:00 CET. The maintenance will take place due to the scheduled identity system update. During the maintenance window, there might be temporary service disruptions of specific components, which […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 29th of January 2026 between 8:00 CET and 9:00 CET. During the maintenance window, there might be temporary service disruptions of specific components, which may result in the difficulties mentioned below: We will make every […]