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Data
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  Collection of VHR commercial data and services.
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Go Back to Announcements List

10th December 2024

[Maintenance] on 11th of December 2024 between 20:00 and 22:00 CET - upgrade of ticketing system

Dear Customer,

We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 11th of December 2024 to 11th of December 2024 between 20:00 and 22:00 CET.

The maintenance will take place due to the scheduled installation of important ticketing system updates.

During the maintenance window, there might be temporary service disruptions of specific components, which may result in the difficulties mentioned below:

unable to create and edit tickets in Tenant Manager;

We will make every effort to ensure that the works go as quickly and smoothly as possible. We apologize for any inconvenience this may cause, and thank you for your patience and understanding.

Should you need assistance during the maintenance, please contact us via the alternative channel at support@cloudferro.com.

In case of any questions regarding the implementation, please contact our helpdesk through the 'Support → Tickets' tab on the Tenant Manager platform.

Best regards,
Creodias Support Team