Now you can acquire Cloud services on the CREODIAS e-commerce portal. All of the EODATA archive is locally available from the cloud environment. Try cloud right now!

Data
- EODATA
  Free data collection, including the Copernicus Programme.
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- EODATA+
  Collection of VHR commercial data and services.
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- EO Based Services
  Services for EODATA usage.
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Data Explorer
Cloud
- CloudFerro Cloud
  Our cloud services are expertly tailored for Earth Observation-centric workloads.
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- Open Telekom Cloud
  Infrastructure resources and platform services for earth observation workloads.
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Pricing
- CloudFerro Cloud
  Competitive Pricing with CloudFerro, the only dedicated EO-centric Cloud Provider in the market.
- Open Telekom Cloud
  The Open Telekom Cloud provides a user-friendly price calculator that is available on the website.
- Sentinel Hub
  See the price list for Sentinel Hub services.
- Billing models
  Choose from our diverse options: per-usage, fixed-term, or revenue sharing billing modes.
- EO Based Services
  Select through vast range of EO Based tools and services.
- Credits for value creators
  Find out how you can get funding for EO-based startups.
- Free trial
  Check the e-commerce terms and conditions for free-trial.
Knowledgebase
- CloudFerro Cloud Docs
  Search and find any question you want to ask. Here’s a few of popular queries:
  View all questions
- OTC Docs
  Additional in-depth infos for beginners and advanced users Documentation of OTC services.
  View documentation
- Webinars
  Watch our webinars.
- Use Cases
  Dive deep into ways to use satellite data.
- Getting Started with CloudFerro
  Start using CloudFerro Cloud with ease.
- Getting started with OTC
  Acquire know-how about Open Telekom Cloud services.
- Terms and conditions of service
  Our terms and conditions for the use of services and data.
Support
- Support contact
  Contact with our support team.
- Announcements
  Maintenance operations and important changes.
News
About us
- What is CREODIAS
  Our platform architecture.
- Background story
  A few words about our history.
- Contact
  Contact form and other forms of communication.

Go Back to Announcements List

3rd July 2024

[Maintenance] on 09th July 2024 between 20:00 and 23:00 CEST - inability to create new support tickets

Dear Customer,

We would like to inform you about an upcoming scheduled maintenance window that will take place on 9th July between 20:00 and 23:00 CEST.

The maintenance will be carried out to perform necessary updates to our systems.

During the maintenance window, there might be temporary service disruptions, which may result in the following difficulty:

Potential inability to create new support tickets.

We will make every effort to ensure that the work is completed as quickly and smoothly as possible. We apologize for any inconvenience this may cause and thank you for your patience and understanding.

If you have any questions regarding the maintenance, or if you encounter any issues during the maintenance window, please contact our helpdesk via the alternative channel:

support@creodias.eu	Support Email
problems@creodias.eu	Problems
sales@creodias.eu	Sales
contact-support-creodias@cloudferro.com	Support Contact Form
contact-sales-creodias@cloudferro.com	Sales Contact Form

Kind regards,
CloudFerro Team