[Urgent][Notification] Network Outage resulting in numerous services not working

Dear Customer,
 
Today, i.e. 30.06.2025 between 13:42 and 14:04 CEST, we experienced a network outage that affects these clouds:
-WAW3-1

-WAW3-2
-WAW4-1

Also these services are impacted:

-Ability to view and create new tickets
-EODATA Catalogue API
-EODATA S3 Endpoint
-EODATA Zipper
-Tenant Menager
-Cloud UI
-CREODIAS Website
-CREODIAS E-Commerce
-Cloud Identity Service
 
We are pleased to inform you that all functionalities have now been restored following the recent outage.
We sincerely apologize for any inconvenience this may have caused.

If you need assistance or have any questions, please do not hesitate to contact us.

Thank you for your understanding and patience.

 
Kind Regards,
CREODIAS Support Team