Announcements

Dear Customer, We would like to inform you about the rescheduling of the planned updates affecting CREODIAS domain services and portals. The updates will now take place one day later, on January 22nd, 2025, but during the same hours: 20:00 to 23:00 CET. Below, we are resending the original, outdated announcement for your reference: Dear Customer, We would […]

Dear Customer,We would like to inform you about urgent maintenance scheduled for today, 7th January 2025, between 12:00 and 13:00 CET.We will reboot pair of switches in the WAW3-1 environment to resolve a memory leak issue.Impact: * some VMs located on the 'free_os' aggregate, which hosts some ** EO1 and EO2 VM flavours may be temporarily inaccessible. […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 11th of December 2024 to 11th of December 2024 between 20:00 and 22:00 CET. The maintenance will take place due to the scheduled installation of important ticketing system updates. During the maintenance window, there might be […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place from 2024, 19th December 22:00 CET to December 20th, 00:00 CET. The maintenance is scheduled to upgrade our vGPU component. This upgrade will optimize our system. During the maintenance window, we do not anticipate any issues.The […]

Dear Customer, We would like to inform you about an upcoming maintenance window scheduled for 17th December from 22:00 to 00:00 CET. This maintenance is required to perform work on the network infrastructure related to EOData S3 Endpoints at https://eodata.cloudferro.com. During the maintenance window, the following impacts are expected: During the maintenance period, user services […]

Dear Customer, We would like to inform you about scheduled maintenance that should be taking place on 3rd December between 22:00 and 00:00 CET. has been canceled. You will be notified of the next maintenance date in due course. The maintenance will take place due to work on the network intrafrastructure linked to EOData S3 Endpoints https://eodata.cloudferro.com. During the maintenance window, there will be: […]

Dear Customers, We would like to kindly inform you about an important upcoming change in our cloud services. We regret to inform that the CF2 cloud region operations will be stopped as of March 31, 2025. After the date we will cease the CF2 region. In order to continue service operations we recommend to migrate the cloud […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place between November 26 8:15 UTC to November 28 13:00 UTC. Actual unavailability window will take place on November 26 8:15 to 9:16 UTC Maintenance aims to update the technology stack impacting products generated by the Sentinel-2B […]

Dear Customer, We would like to inform you about an upcoming change to our OData, OpenSearch and STAC API interfaces, effective 12 November 2024. Starting from 12 November 2024, the number of skipped results will be limited to 10 000 items. Currently, there is no limit on the number of skipped items. This limit will affect the following […]

Dear Customer, Following consolidated user feedback, and to streamline the delivery of Sentinel-5P data within the Creodias/CDSE please be informed that the delivery package (.zip) for Sentinel-5p products downloaded via the Creodias/CDSE will be changed starting from 19 November 2024. The *.cdl file that is currently within the Sentinel-5p download .zip products is planned to […]

Dear Customer, We would like to inform you that today's (15-10-2024 - 16-10-2024 that took a place between 22:00 CEST - 05:00 CEST) maintenance work related to the Major Network Upgrade on the WAW3-2 cloud has finished successfully. You can now start all your Virtual Machines. If your VM was created after 02:00 16-10-2024 CEST […]

Dear Customer, We would like to inform you that today's (15-10-2024 - 16-10-2024 that took a place between 22:00 CEST - 05:00 CEST) maintenance work related to the Major Network Upgrade on the WAW3-2 cloud has been extended until cancelled.Our team is working diligently to finish as quickly as possible and restore full service functionality. We will be […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 21-10-2024 between 10:00 CEST and 12:00 CEST.The maintenance will take place due to the scheduled Magnum upgrade on the WAW3-2 and FRA1-2 cloud region. During the maintenance window, there might be temporary service disruptions of […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 16-10-2024 between 10:00 CEST and 12:00 CEST.The maintenance will take place due to the scheduled Magnum upgrade on the WAW3-1 cloud region. During the maintenance window, there might be temporary service disruptions of specific components, […]

Dear Customer, We regret to inform you that, due to circumstances beyond CloudFerro's control, we must reschedule the planned major network upgrade maintenance for the WAW3-2 cloud from October 1st and 2nd to October 15th and 16th, between 22:00 and 05:00 CEST. We apologize for any inconvenience this may cause. Below, you can find the updated […]

Dear CREODIAS Users, We would like to inform you about upcoming changes to the Landsat data availability in EOData. Landsat-8 data, as previously made available by mirroring the data European from Space Agency  (Europe coverage, years 2022 till September 2024, footnote:  https://earth.esa.int/eogateway/catalog/landsat-8-collection-2-european-coverage) will be accessible via a different s3 path. Current s3 path „s3://EOData/Landsat-8/” will be […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 24th September 2024 between 20:00 CEST and 23:00 CEST. The maintenance is scheduled to upgrade our security component. This upgrade will optimize and enhance our system's performance and also make it safer. During the maintenance window, […]

Dear Customer, We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 26th August 2024 between 9:30 CEST and 11:30 CEST. The maintenance is scheduled to upgrade the authorization method. This upgrade will optimize and enhance our system's performance. During the maintenance window, the following issues may […]

Dear Customers, We would like to inform you about an upcoming change to our OData, OpenSearch and STAC API interfaces, effective 02 September 2024. Starting from 02 September 2024, the display precision of all attributes in datetime format within OData, OpenSearch and STAC API interfaces will be extended to 6 digits. This change is being made to […]

Dear Customer, We would like to inform you about upcoming changes in https://clients.creodias.eu/ Tenant Manager service and s3.cloudferro.com endpoint. This instance of Tenant Manager is a legacy service that we plan to close at the turn of Q3 and Q4 this year. All the EODATA access keys generated in this service, are related to s3.cloudferro.com which […]