Legal Matters

Before using our service, please review all the specified terms.

Service Certifications

 

The services provided by EO CREODIAS operator – CloudFerro – fulfill highest standards of operations quality and security. This is confirmed by the following certifications:

  1. Quality Management System compliant with ISO 9001. We implemented this system to provide high quality of our services and products. It covers sales and provisioning of our services.     File to download (from www.cloudferro.com webpage)
  2. Information Security Management System compliant with ISO/IEC 27001. Our company and its processes fulfill the requirements of ISO 27001 norm as far as information security is concerned.    File to download here.
  3. Quality Management Systems complaint with ISO 9001 and Information Security Management Systems compliant with ISO 27001 for CloudFerro data centers. CloudFerro operates its server equipment in several data centers. These data centers are leased from selection of top providers – currently: T-Mobile, ATM, Equinix. These data centers are Tier III compliant. For more info see http://www.cloudferro.com/en/data-center/ . The certificates can be downloaded from: 4 or 6 certificates to download
  4. CloudFerro insures its services against civil liability for damage caused to third parties in relation to the performance of the professional activities like:
    1. Processing, storage of data
    2. Provision of information systems and operation of information technology system
    3. Software design, modification and administration of functioning software or IT system
    4. Storing or processing of personal data of third parties to the limit of 13 mln PLN (around 3,1 mln Euro)
  5. CloudFerro insures also its general civil liability for possession and use of property, office operations and installation and operations of IT infrastructure (exclude professional activities) to the limit of 13 mln PLN (around 3,1 mln Euro)