Scheduled Maintenance - Delays in publication of new products Sentinel-2 on CREODIAS platform on 18th December to 22th December 2023 between 10:00 and 16:00 CEST.

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Dear Customer,

We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 18th December to 22th December 2023 between 10:00 and 16:00 CEST.
The maintenance will take place due to the scheduled production test of ingestion new data from Sentinel-2 prips.

During the maintenance window, there might be temporary service disruptions of specific components, which may result in the difficulties mentioned below:

Delays in publication of new products Sentinel-2 on CREODIAS and CDSE platform

We will make every effort to ensure that the works go as quickly and smoothly as possible. We apologize for any inconvenience this may cause, and thank you for your patience and understanding.

In case of any questions regarding the implementation, please contact our helpdesk through the email: support@cloudferro.com

Best regards,

Cloudferro TEAM