Dear Customers,

We would like to inform you about an upcoming scheduled maintenance window that will be taking place on 07 February 2024 between 10:00 and 12:00 CEST.

The maintenance will take place due to the scheduled optimization and enhancement of our system's performance, with the emphasis on:

  • Replacement of routers at CF2 cloud.

During the maintenance window, there might be temporary service disruptions of specific components, which may result in the difficulties mentioned below:

  • The performance limitation of CF 2 cloud during hardware replacement. Estimated time of service limitations vary between 20-30 minutes
  • The redundancy limitation of CF 2 cloud during hardware replacement. Estimated time of service limitations vary between 20-30 minutes.

We will make every effort to ensure that the works go as quickly and smoothly as possible. We apologize for any inconvenience this may cause, and thank you for your patience and understanding.

In case of any questions regarding the implementation, please contact our Customer Support through the 'Support → Tickets' tab on the Tenant Manager platform.

Best regards,

Creodias Support Team