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Quality Management System

CloudFerro has implemented Quality Management System based on ISO 9001 and Information Security Management System (ISMS) based on ISO 27001, BSI 200-1 and BSI C5.

CloudFerro quality policy

CloudFerro services are based on a coherent cloud computing system, where CloudFerro provides clients with the most important elements of the IT infrastructure, made available in the service model (IaaS - Infrastructure as a Service).

We follow the principle to satisfy the needs and requirements of our clients as much as possible, by continuously improving the quality of our services. We devote all our efforts to ensuring a constant, high quality of our services.

We strive to make our trademark associated with trust and professionalism, as well as reliable and professional service at every step. We operate so that the requirements of each client are fully implemented correctly. We believe in long-term relationships with clients.

In implementing the above, we pay attention to:

• examination of market development trends to ensure the use of appropriate technologies and obtain the highest level of executed orders,
• staying in constant interaction with our clients, researching and analyzing their needs in terms of meeting their requirements,
• absolute assurance that our services comply with current requirements and all applicable laws,
• ensuring the application of the selection and assessment of suppliers of modern materials and equipment in accordance with the customer's requirements,
• implementation of processes in planned and supervised conditions,
• training of all personnel to provide the required qualifications and motivating to perform quality activities.
• in order to meet the growing legal requirements, integrated Quality Management System and Information Security Management System, according to ISO 9001:2015 and ISO/IEC 27001:2022, BSI 200-1 and BSI C5 have been developed and implemented.

We have established and apply the Quality Policy and procedures implemented in the company. The Quality Management System Policy is known to all employees of the company and is publicly available.

As the management, we declare that we will make every effort to ensure that the Quality Policy is fully implemented.

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Below, we present the certificates of the Quality Management System and the Information Security Management System implemented by Cloud Provider.