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Can't access eodata

If you have problems with access to eodata try the following:

install arping:

in CentOS:

sudo yum install arping

in Ubuntu:

sudo apt install arping


check the name of the interface connected to eodata network:


based on the response, find the number of  the interface of 10.111.x.x (eth<number> or ens<number>)

after that invoke the following commands:

in CentOS:

sudo arping -U -c 2 -I eth<number> $(ip -4 a show dev eth<number> | sed -n 's/.*inet \([0-9\.]\+\).*/\1/p')

in Ubuntu:

sudo arping -U -c 2 -I ens<number> $(ip -4 a show dev ens<number> | sed -n 's/.*inet \([0-9\.]\+\).*/\1/p')

Next ping data.cloudferro.com again. If you receive answers, remount the resource.


In the instances created after March 14, 2020, /eodata is automatically mounted after adding the eodata web interface. The /eodata mount runs as a service and can be restarted by executing the command:

sudo systemctl restart eodata.mount

and status can be checked by executing:

sudo systemctl status eodata.mount


In the instances created before March 14, 2020, /eodata is mounted using the /etc/fstab file and can be remounted by executing commands below:

sudo umount -lf /eodata
sudo mount /eodata


in Windows:

in command line run as administrator:

route add


and than run "mount_eodata" script from desktop.